DIGITAL brand products carry a lifetime warranty against any manufacturer defects. The customer is responsible for providing faulty part for inspection or other evidence as required at the sole discretion of Retro-Solutions, LLC.

All other products, unless indicated, include 1 yr warranty. The customer is responsible for providing faulty part for inspection or other evidence as required at the sole discretion of Retro-Solutions, LLC.

We offer a warranty on the workmanship of your lights for one year from date of completion. Individual components are covered under separate warranty specific to that product, only DIGITAL brand components carry a non-transferable lifetime warranty. Any used, products supplied by the customer or Retro-Solutions, LLC are completely void of any manufacturer's warranty.
For that reason we only endorse our specific product line to ensure product longevity and compatibility. Workmanship warranty does not cover damage sustained from vehicle accident or collision, natural causes, shipping, or improper installation. Shipping damages are the responisiblity of the shipping carrier selected
by the customer, however we support you in any way possible

There is no money back guarantee on parts or service, only a warranty. We will work with you to help offer suggestions on performance and aesthetics to best suit your needs and budget, however the customer assumes all responsilblity for design decisions and selections agreed upon during the process.

Retro-Solutions, LLC, manufacturers, affiliates, and other aquintances of Retro-Solutions, LLC are not responsible for any personal injury or property damage due to improper use or illegal installation of any products.

All store merchandise is shipped with the United States Post Office via priority mail. Priority mail offers superior protection and speed at a great value. International shipments over 4 pounds (1.8 kgs) are subject to shipping rate adjustments before release to the postal unit. International items under 4 pounds (1.8 kgs) are shipped via First Class Mail rates unless Priority rates are requested. Please refer to the following chart for approximate delivery times:
USPS Priority Mail (Domestic US)2-3 days
USPS Priority Mail (International) 5-10 days not including customs delays
USPS First Class Mail (International) 6-10 days, up to 21 days (NON-INSURABLE)
PLEASE ALLOW 1 DAY FOR PROCESSING ALL IN STOCK ITEMS.

We offer UPS prefered rates to all SERVICE customers, this is a benefit of shipping large volumes that we pass onto our customers. It is our experience that UPS ground is the most cost effective and safest ground shipping option for your lamps. UPS ground is mostly handled by actual employees, unlike the contracted services other companies use. UPS also places much more responsibilty on packages insured for $1000 or more, and that level insurance and more will only cost $6. In most cases we encourage you to place $1000 insurance on your lamps when sending them to us, and we place $1000 or more insurance on them for the return. This ensures ample coverage should the worst ever happen.

To date we have had minimal issues using this method of shipping. If getting your lamps back as fast as possible is your concern, we can also ship any UPS guaranteed delivery services (overnight-3 day) at our prefered rate.

We will no longer use FEDex ground or expedited services per customer request, under any circumstances.

Tailights:

For all make/models we have previously converted to LED, the turnaround time is 3-10 business days provided a non-refundable manufacturing deposit and LED patterns are supplied two weeks in advance.
An initial manufacturing deposit covers PCB design/production and bezel machining.

Any new make/model situation we have not encountered before requires a turnaround time of 3-4 weeks.This is only for orders that we have received an initial payment and patterns for prior to receiving your housings. This 3-4 week time is required for the 2 week lead time of PCB production after assessing the internal dimesions of your housings.